1. INTRODUCTION
Welcome to DieselMap.
This Privacy Policy explains how DieselMap Technologies Pvt. Ltd. (“DieselMap”, “we”, “our”, or “us”) collects, uses, stores, processes, protects, and discloses information when customers access our website, mobile applications, fleet management platforms, telematics systems, GPS tracking devices, fuel monitoring solutions, vehicle cameras, IoT devices, and related services.
By accessing our website, purchasing our products, subscribing to our services, installing our devices, or using our software platforms, you acknowledge that you have read and understood this Privacy Policy.
2. SCOPE OF THIS POLICY
This Privacy Policy applies to:
- DieselMap website
- Fleet management platform
- GPS tracking systems
- Vehicle telematics solutions
- Fuel level monitoring systems
- Fuel sensors and accessories
- Dashcam systems
- 360° vehicle camera systems
- Driver monitoring systems (DMS)
- TPMS (Tyre Pressure Monitoring Systems)
- CANBUS integrations
- Mobile applications
- Cloud dashboards
- Customer support services
- Installation and deployment services
- Subscription-based software services
3. INFORMATION WE COLLECT
We may collect information necessary to provide, operate, maintain, improve, and support our products and services.
3.1 Customer Information
We may collect:
- Full name
- Company name
- Contact number
- Email address
- Business address
- Billing address
- GST details
- Account credentials
- Customer identification information
3.2 Fleet & Vehicle Information
We may collect:
- Vehicle registration numbers
- Fleet identifiers
- Asset details
- Vehicle specifications
- Vehicle operating information
- Installation records
- Service history
3.3 Device Information
We may collect:
- Vehicle registration numbers
- Fleet identifiers
- Asset details
- Vehicle specifications
- Vehicle operating information
- Installation records
- Service history
3.4 Operational & Monitoring Data
Depending on the services used, we may process:
- Vehicle location data
- Route history
- Travel logs
- Fuel consumption data
- Fuel level records
- Vehicle diagnostics
- Engine parameters
- Driver behavior data
- Speed information
- Idling information
- Harsh braking events
- Camera event recordings
- Alert notifications
- Fleet performance metrics
4. HOW WE USE INFORMATION
Information may be used for:
- Product installation
- Device activation
- Platform access management
- Fleet monitoring
- Vehicle tracking
- Customer onboarding
- Service delivery
- Subscription management
- Billing and invoicing
- Technical support
- Troubleshooting
- Product improvement
- Security monitoring
- Regulatory compliance
- Fraud prevention
- Service communication
- Warranty administration
5. GPS, TELEMATICS & LOCATION DATA
Many DieselMap solutions depend on location-based services.
Vehicle location information may be collected and processed to:
- Provide real-time tracking
- Generate route reports
- Monitor fleet operations
- Deliver geofence alerts
- Improve operational visibility
- Support fleet analytics
Customers are responsible for ensuring that the collection and use of tracking information complies with applicable employment, privacy, labor, transportation, and surveillance laws.
6. CAMERA & VIDEO DATA
Where Dashcam, AI Camera, Driver Monitoring System (DMS), or 360° Camera solutions are installed:
- Video recordings may be captured.
- Event-triggered footage may be stored.
- Safety incidents may be recorded.
- Driver monitoring events may be processed.
- AI-generated alerts may be generated.
DieselMap does not control how customers internally use, store, share, or review recorded footage after it is made available to authorized users.
Customers are responsible for obtaining any required notices, permissions, or consents under applicable laws.
7. FUEL MONITORING & SENSOR DATA
Fuel monitoring systems may collect:
- Fuel level measurements
- Refueling events
- Fuel drain events
- Tank calibration information
- Fuel consumption analytics
- Operational fuel reports
Such information is provided for operational and management purposes and may vary based on tank design, calibration conditions, environmental factors, vehicle configuration, and installation quality.
8. COOKIES & WEBSITE TECHNOLOGIES
Our website may use:
- Cookies
- Analytics tools
- Session technologies
- Performance monitoring tools
- Security monitoring technologies
These technologies help us:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Maintain website security
- Measure marketing effectiveness
Users may disable cookies through their browser settings, though certain website functions may become unavailable.
9. SHARING OF INFORMATION
We do not sell personal information.
Information may be shared when reasonably necessary with:
- Authorized employees
- Installation partners
- Technical support personnel
- Hosting providers
- Cloud infrastructure providers
- Telecom operators
- Payment processors
- Logistics providers
- Regulatory authorities
- Legal advisors
- Government agencies when legally required
Any such sharing shall be limited to legitimate business, operational, security, contractual, or legal requirements.
10. DATA STORAGE & SECURITY
DieselMap implements reasonable administrative, technical, and organizational safeguards to protect information.
Security measures may include:
- Access controls
- Authentication systems
- Secure cloud infrastructure
- Data encryption technologies
- Network monitoring
- Backup procedures
Despite these measures, no electronic storage, internet transmission, or cloud-based system can guarantee absolute security.
Users acknowledge the inherent risks associated with electronic communications and internet-connected services.
11. DATA RETENTION
Information may be retained for:
- Active service periods
- Subscription duration
- Warranty obligations
- Customer support requirements
- Regulatory compliance
- Accounting requirements
- Legal dispute resolution
- Business continuity purposes
Retention periods may vary depending on service type, contractual requirements, and applicable laws.
11. DATA RETENTION
Information may be retained for:
- Active service periods
- Subscription duration
- Warranty obligations
- Customer support requirements
- Regulatory compliance
- Accounting requirements
- Legal dispute resolution
- Business continuity purposes
Retention periods may vary depending on service type, contractual requirements, and applicable laws.
12. THIRD-PARTY SERVICES
DieselMap services may depend on third-party technologies, including:
- Cloud hosting providers
- Telecom networks
- Mapping services
- GPS infrastructure
- Analytics providers
- Payment gateways
- SMS and email service providers
DieselMap is not responsible for the privacy practices of independent third-party providers.
Users are encouraged to review the privacy policies of such providers separately.
13. USER RESPONSIBILITIES
Customers are responsible for:
- Maintaining account security
- Protecting login credentials
- Managing internal user access
- Complying with privacy regulations
- Informing employees or drivers where legally required
- Using monitoring technologies lawfully
- Preventing unauthorized platform access
14. CHILDREN'S PRIVACY
DieselMap products and services are intended for business and commercial use.
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.
15. YOUR RIGHTS
Subject to applicable law, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
- Restriction of processing
- Withdrawal of consent where applicable
- Account information updates
Requests may be reviewed and processed according to applicable legal and operational requirements.
16. POLICY CHANGES
DieselMap reserves the right to modify, update, amend, or replace this Privacy Policy at any time.
Updated versions will become effective upon publication on the website unless otherwise stated.
Continued use of DieselMap products or services after changes are published constitutes acceptance of the revised Privacy Policy.
16. POLICY CHANGES
DieselMap reserves the right to modify, update, amend, or replace this Privacy Policy at any time.
Updated versions will become effective upon publication on the website unless otherwise stated.
Continued use of DieselMap products or services after changes are published constitutes acceptance of the revised Privacy Policy.
17. CONTACT US
For privacy-related inquiries, requests, complaints, or questions regarding our products, services, data practices, or this Privacy Policy, please contact:
DieselMap Technologies Pvt. Ltd.
Website: dieselmap.com
Email: sales@dieselmap.com
Phone: +91 98334 41444
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM (IST)
We will make reasonable efforts to respond to privacy-related requests and inquiries within a reasonable timeframe.
18. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over the registered office of DieselMap Technologies Pvt. Ltd.
